Starting a Conversation
Step-by-Step
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Go to Conversations (or Messages)
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Click "New Conversation" or "Compose"
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Choose recipient:
- Co-parent (platform message if they're joined)
- External email (for others or non-joined co-parent)
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Enter a topic — Be specific: "Jake's Braces" not just "Medical"
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Write your message
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Attach files if needed (receipts, documents, photos)
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Click Send
Tips for Good Topics
✅ Good: "Emma's Soccer Schedule Fall 2025" ❌ Avoid: "Soccer" (too vague to find later)
✅ Good: "Reimbursement for School Supplies August 2025"
❌ Avoid: "Money" (could be anything)
What Happens After Sending
- Your message is timestamped and locked
- Co-parent receives a notification (per their settings)
- The conversation appears in both your inboxes
- Read status updates when they open it
Immutability Note: Once you click Send, the message becomes permanent. Draft your message carefully. You can save drafts before sending.