CoParentCompass
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Calendar
Expenses
KidsCompass
Timeline
Documents
Reports
CoParentCompass
CoParentCompass
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Help Center
Getting Started
  • Welcome to CoParentCompass
  • Creating Your Account
  • Adding Children
  • Inviting Your Co-Parent
  • Understanding the Dashboard
Child Portal
  • Young Children's Portal (Ages 5-8)
Calendar
  • Understanding the Custody Calendar
  • Setting Up Your Custody Schedule
  • Managing Your Schedules
  • Adding Calendar Events
  • Requesting Schedule Changes
  • Holiday Schedules
  • Logging Deviations
Messages
  • How Messaging Works
  • Starting a Conversation
  • External Messaging
  • Pinning Messages to Timeline
  • Attachments
Expenses
  • Understanding Expense Tracking
  • Adding an Expense
  • Expense Categories
  • Split Options Explained
  • Pre-Approvals: Ask Before You Spend
  • Reviewing and Responding to Expenses
  • Settlement and Payment
Timeline
  • What is the Timeline?
  • Adding Manual Entries
  • Pinning Items to Timeline
  • Searching and Filtering
  • Exporting Your Timeline
Children's Portal
  • What is the Children's Portal?
  • Mood Check-Ins
  • Children's Messages
  • Art Studio
  • Setting Up the Portal
Family Members & Professionals
  • Adding Extended Family
  • Adding Professionals
Account & Settings
  • Profile Settings
  • Notification Preferences
  • Theme Selection
  • Subscription & Billing
  • Privacy & Security
Understanding Your Records
  • Why CoParentCompass Keeps Everything
  • The Commit Boundary
  • Hiding vs. Deleting
  • Section-by-Section Immutability Rules
  • The Few Things You CAN Delete
  • How This Protects Both Parents
For Professionals
  • For Family Law Attorneys
  • For Therapists & Counselors
  • For Mediators
FAQ & Troubleshooting
  • Getting Started FAQ
  • Calendar & Scheduling FAQ
  • Messages & Communication FAQ
  • Expenses FAQ
  • Troubleshooting
Help CenterAccount & SettingsSubscription & Billing

Subscription & Billing

Understanding Family-Based Pricing

CoParentCompass uses family pricing:

  • One subscription covers the entire family
  • Both parents access with a single subscription
  • No per-person fees

Available Plans

Solo

  • Calendar and scheduling
  • External messaging
  • Timeline and documents
  • Perfect for one-parent tracking

Family

  • Everything in Solo, plus:
  • Platform messaging with read receipts
  • Expense tracking and settlement
  • Children's Portal
  • Professional access features

Managing Your Subscription

  1. Go to Settings → Subscription
  2. View current plan and billing date
  3. Upgrade, downgrade, or cancel
  4. Update payment methods
  5. View billing history

Who Manages Billing?

The parent who created the account is the billing owner. Only they can change plans, update payment methods, or cancel. The other parent has full platform access but no billing controls.

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